New Client Information Form:

This new client information form let’s us record our pet and owners information into our management software so that we can effectively and efficiently provide the service you deserve !

Pet History Form

Photo Release Form

Making an Appointment

Traveling Tails Veterinary Clinic visits are by appointment only. We will try our hardest to accommodate your needs depending on the urgency, but we at this time do not accept walk- in’s.
The best way to make an appointment with one of our doctors is to call us at 210-495-8245. E-mailing an appointment request does not guarantee you the appointment slot unless you have spoken to a receptionist.
*Please notify our receptionist when you are calling to make an appointment if your pet tends to get nervous or aggressive at their veterinary visits or if your pet has an allergic reaction with vaccines.*


Payments:

Full payment for services rendered is expected at time of check out. We do not accept any payment plans or offer extended credit. We accept all major debit and credit cards , Care Credit and cash.

Appointment Policy:

Here at Traveling Tails Veterinary Clinic, we ask that you please arrive 15 minutes beforeĀ  your scheduled appointment to complete any needed paperwork. Late arrivals can cause schedule delays for other patients who arrive promptly for their appointment time. Late arrivals will be worked into our schedule if time allows but in some cases they will be re-appointed to another day. We do ask if you are running late or need to reschedule your appointment, please call our office at 210-495-8245. Our office policy is firm in this regard.


Mobile Appointment Policy:
Our mobile unit is highly requested and limited to it’s appointment times, in this case it is very important that you give us 24 hours notice if you are in need of cancelling your appointment or rescheduling.

If you scheduled your mobile appointment with us and failed to cancel your appointment and our mobile unit travels to your home, you will be charged the travel fee that is appropriate.

If after 2 consecutive missed appointments a deposit will be required to schedule future visits.

Please have you pet in a kennel or small utility room before our arrival. If your pet is loose and we are unable to perform services our house call fee will still be charged.